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Privacy Policy of El Pollo  

1. Introduction

El Pollo is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and disclose personal information. By using the El Pollo website or services, you consent to the practices described in this Privacy Policy.  

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and billing address when you place an order or create an account.  

Order Information: We collect information about your orders, such as the items you purchase, the date and time of your order, and your delivery address.

Website Usage: We collect information about your use of the website, such as the pages you visit, the links you click, and the searches you conduct.  

Device Information: We collect information about the device you use to access the website, such as your IP address, browser type, and operating system.  

3. How We Use Your Information

  • Order Fulfillment: We use your personal and order information to process and fulfill your orders.  
  • Customer Service: We use your information to provide customer support and respond to your inquiries.
  • Website Improvement: We use website usage and device information to improve the design and functionality of our website.
  • Marketing Communications: With your consent, we may send you emails or text messages about new products, special offers, and other updates.

4. Disclosure of Your Information

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, delivery, and other essential functions.  
  • Legal Requirements: We may disclose your information if required by law or legal process.

5. Data Security

  • Security Measures: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.  
  • Online Payments: Online payments are processed through a secure payment gateway.

6. Cookies and Tracking Technologies

  • Cookies: We use cookies to enhance your experience on our website and collect usage information.
  • Tracking Technologies: We may use other tracking technologies to analyze website traffic and improve our services.

7. Your Privacy Choices

  • Marketing Emails: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of any email.
  • Cookies: You can disable cookies in your browser settings.  

8. Children's Privacy

  • Age Restriction: Our website and services are not intended for children under the age of 13.

9. Updates to this Privacy Policy

  • Modifications: We may update this Privacy Policy from time to time. Revised versions will be posted on our website.

10. Contact Us

  • Questions: If you have any questions about this Privacy Policy, please contact us:
    • 1064 Main St, Delta CO 81416 United States
    • +1 (970) 307-6658
    • info@970elpollo.com